Who we are
At Viet2b, we are committed to protbecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of individuals who interact with our multi-vendor ecommerce store. Please read this policy carefully to understand our practices regarding your personal information.
- Information We Collect:
1.1 Personal Information: We may collect personal information directly from you when you register an account, make a purchase, or engage in activities on our platform. This may include your name, email address, phone number, billing and shipping address, and payment details. We may also collect personal information from vendors when they register and set up their stores on our platform.
1.2 Non-Personal Information: We may collect non-personal information automatically when you visit our website or use our services. This may include your IP address, browser type, device information, and usage data. We may also collect information through cookies, web beacons, and similar technologies.
- Use of Information:
2.1 Personal Information: We use your personal information to provide you with access to our platform, process your orders, communicate with you regarding your purchases, and respond to your inquiries. We may also use your information to improve our services, personalize your experience, and send you promotional offers or updates about our platform and vendors.
2.2 Non-Personal Information: Non-personal information is used to analyze trends, administer the website, track user behavior, and gather demographic information. This information helps us understand and improve the functionality and performance of our platform.
- Sharing of Information:
3.1 Vendors: When you make a purchase from a vendor on our platform, we share your personal information with that vendor to facilitate the transaction and delivery of your order. Vendors are responsible for their own privacy practices, and we encourage you to review their privacy policies.
3.2 Service Providers: We may engage trusted third-party service providers to assist us in operating our platform and providing our services. These service providers may have access to your personal information but are strictly bound by confidentiality obligations and are not permitted to use your information for any other purpose.
3.3 Legal Requirements: We may disclose your personal information if required by law, governmental request, court order, or to protect our rights, property, or safety, as well as the rights, property, or safety of our users or others.
- Data Security:
We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security practices and technologies, including encryption and secure socket layer (SSL) technology, to safeguard your information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Third-Party Websites:
Our platform may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those websites or services before providing any personal information.
- Your Choices:
You have the right to access, update, correct, or delete your personal information. You can do this by logging into your account or contacting us directly. You may also unsubscribe from our promotional communications by following the instructions provided in the emails we send.
- Children’s Privacy:
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us, and we will promptly take steps to delete the information.
- Changes to this Privacy Policy:
We may update this Privacy Policy from time to